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Returns & Refunds

Products must be unused, unwashed, and returned in their original condition with all tags attached. Return requests should be submitted within the applicable return period from the delivery date. Items showing signs of wear, damage, stains, or alterations are not eligible.

After the returned product passes the inspection process, refunds are generally completed within 5–7 business days. The amount is credited to the original payment method, and a confirmation email is sent once the refund has been processed.

Yes. Eligible products may be exchanged for another available size, subject to stock availability. The item must be unused, unwashed, and returned in its original condition with all tags attached.

If your order arrives damaged or differs from what you purchased, please contact our support team promptly with your order details and clear photographs. After verification, an appropriate resolution will be provided.

Shipping Information

Orders are generally processed within 1–2 business days, excluding weekends and public holidays. Once your order is dispatched, a confirmation email will be sent with the relevant shipment information.

 

Most orders are delivered within 3–8 business days after dispatch. Delivery timelines may vary depending on your location, courier operations, seasonal demand, or unforeseen circumstances.

 

Delivery address changes are possible only before your order enters processing. Once processing begins, the address cannot be modified, so please review your information carefully before completing your purchase.

Yes. We provide free shipping on all eligible orders, allowing you to enjoy a convenient shopping experience without any additional shipping fees.

 

Orders & Payments

Orders may be canceled only before they are processed for dispatch. Once processing has started, cancellation requests cannot be accepted. Eligible items may still qualify under the applicable return policy after delivery.

You can choose from the payment options displayed during checkout. Available methods may vary depending on your location and are presented before you complete your purchase.

No. Each order must be completed using a single payment method selected during checkout to ensure a smooth and secure transaction process.

 

Yes. Once your payment is successfully completed, an order confirmation email containing your purchase summary and order details will be sent to your registered email address.